Shipping policy
ORDER PROCESSING
Please allow 1-2 business days for order processing. You will receive an email notification within 1-2 days confirming that your order has shipped.
SHIPPING TIME
Orders are typically delivered within 5-8 business days via UPS Standard service or Amazon fulfillment service.
DOMESTIC SHIPPING RATES AND ESTIMATES
The shipping cost for your order will be calculated and shown to you during checkout.
We often provide shipping discounts alongside our product promotions, so please check our homepage for any current discount codes that might apply.
SHIPPING ZONE
Currently, we only offer shipping within the continental United States. We are unable to ship outside of this area at this time. Orders with a delivery address outside of our service zone will be canceled.
INTERNATIONAL SHIPPING
At present, we exclusively provide domestic shipping services within the continental United States. For business inquiries regarding high-volume purchases and international shipping arrangements, kindly reach out to our sales department.
REFUNDS AND RETURNS
We accept returns within 30 days of delivery, provided the item is in its original condition. Once a return request is submitted, we will review it and provide a shipping label. The cost of return shipping will be deducted from your refund, and we will confirm the amount with you before the label is issued. Return shipping is covered by us, and your refund will be issued in full, when the item is defective, damaged in transit, or not the item you ordered. All returned items, including the packaging, must be in their original state. Any damage or scratching to the product or its packaging may affect the return process and could result in a partial, rather than full, refund.
Final sale items and gift card purchases are excluded from the return policy.
EXCHANGE, DAMAGED ITEMS
In the event that your order arrives damaged in any way, please contact us immediately at support@funtechinnovation.com, providing your order number and a photo evidence of the item's condition. We evaluate these instances individually and will endeavor to find a satisfactory resolution. For a faster resolution, you can place a new order for the replacement item immediately. Meanwhile, the original damaged order will be processed according to our standard return procedure.
For any additional inquiries, please do not hesitate to contact us at onlinestore@funtechinnovation.com.